Before we start, we align on success metrics, scope, constraints, and decision rights. Then a typical 8‑week engagement looks like this:
Weeks 1–2 are for discovery: stakeholder sessions, 5–10 user interviews, analysis of 8–12 competitors/adjacent tools, mapping your AI roadmap to user journeys and KPIs.
Weeks 2–5 are for design: flows, wireframes, visual language, AI interaction patterns, initial design system, accessibility baseline, weekly reviews.
Weeks 5–7 are for refinement: edge cases, interaction details, responsive states, implementation‑ready specs and tickets.
Weeks 7–8 are for launch support and optimization: QA with dev, resolving UX questions, early metric checks, iteration priorities.
We ask for a single empowered decision‑maker, ~1–2 hours a week for reviews, and 48‑hour feedback. When four stakeholders must approve every detail, timelines and outcomes both suffer.