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Rentcredit

Product roadmap
UX Strategy
UI design
Art Direction
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A B2C property management software that helps landlords save time and money on the handling of security deposits.

An elite house with big windows and terace
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About
the project

Challenge:

Within the realm of property rentals, a pervasive lack of mutual trust has persistently shadowed the interactions between landlords and tenants.

Security Deposits function as a financial safeguard for landlords, however, administering security deposits was still overwhelming for both tenants and landlords.

Seeing this challenge, Rentcredit co-founders set out to create a PropTech application that would streamline the process of managing security deposits.

Approach:

When approaching Lazarev., the client did not have a coherent vision of the product functionality, but rather a bare product concept with a few use cases. Recognizing the need to refine and solidify this vision, we started with elaborating on the product concept, and then crafting the user experience.

We envisaged Rentcredit as a comprehensive solution, empowering tenants to submit security deposits efficiently while enabling landlords to seamlessly collect these deposits and meticulously evaluate property conditions.

Andrey Gaday
Head of Design at Lazarev.

The primary challenge and the most intriguing aspect that fueled our passion was that no businesses had ever ventured into the territory explored by the Rentcredit team. This meant we had no precedents or references to guide us in solving this problem.

Andrey Gaday Photo
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The Project’s
Discovery Phase

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Listing Properties

When landlords embark on the journey of adding their properties to the platform, they are guided through a streamlined and interactive process where they provide comprehensive property details. Simultaneously, property owners perform meticulous inspections before offering their premises for lease.  This can help avert or minimize disputes between a landlord and a tenant in the future about the condition of the property.Having created a property page, landlords send tenants an invite via email or share a direct property link for matching.

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Receiving security deposits

Before a tenant takes up residence, it's a customary practice for landlords to request a security deposit. This deposit serves the dual purpose of guaranteeing property maintenance and ensuring adherence to the lease agreement.To streamline this crucial step, we have introduced a dedicated form designed for homeowners to transmit to their tenants. This form includes fields for specifying the deposit amount, commencement date, and duration of the tenancy.

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Inspecting the unit before moving in

Regular landlord inspections are vital for ensuring the tenants are actually maintaining properties as agreed in the tenancy agreement.  In response, we designed the inspection functionality to document the condition of a unit before tenant’s move-in.

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Carrying out thorough inspections

Throughout the occupancy period, it is essential to conduct regular property inspections. To this end, we have afforded tenants the opportunity to upload photographs of the property, while landlords benefit from a meticulously designed checklist. This checklist aids in identifying issues such as dirt, mold, vermin infestations, or any other forms of damage.

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Initiating deposit requests

We aimed for Rentcredit to establish a level playing field for landlords and residents, providing both with equitable access to complete deposit forms, send requests, and make decisions.The "My Property" page showcases all property details, allowing tenants to either accept or decline deposit requests from homeowners or initiate deposit requests independently.

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Marketing the solution via a landing page.

Our objective was to craft a captivating landing page to promote Rentcredit. By artfully presenting the platform screens and succinctly emphasizing its benefits, we steer users toward listing their properties on the platform and efficiently managing security deposits with Rentcredit.

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