Mappn Design Case Study
the project
Challenge:
Facing a highly competitive market, the Mappn founders knew they had to make their entertainment app stand out by forging strong emotional bonds with their users. This led them to reach out to Lazarev. to infuse their product with a captivating design and intuitive UX.
Approach:
The app's focal point became the simplicity and intuitive nature of the UX. We further enhanced user engagement by incorporating interactive 3D elements and animations, encouraging exploration of various locations and subsequently elevating the app's retention rate.
The Project’s
Discovery Phase
Introducing interactive map
After assessing Mappn's market environment, we pinpointed three audience segments: tourists, nightlife enthusiasts, and those seeking quieter social spots. To cater to these groups, we introduced an advanced filter feature, enabling users to search for places based on their preferences.
Discovering a real market need. Step-by-step hands-on guide
Recommended features
After a deep market and product concept analysis, we developed innovative features to boost user engagement. These included reactions, reviews, user tips, comprehensive venue previews, booking functionality, quick video reviews, personalized recommendations, curated lists of saved locations, and more.
Interactive design for an entertainment app
Studying Mappn's competitors unveiled impressive features like real-time foot traffic updates, personalized recommendations, and place reactions. This insight empowered us to craft an exciting new product, one that invites users into an interactive and socially immersive experience.
Resource center
Exceptional customer service is a critical factor in setting an app apart from its rivals, so we ensured that Mappn excels in this regard. We introduced an intuitive Help & Support center, offering users access to essential information. This includes a comprehensive FAQs section that addresses a range of inquiries and also provides detailed Terms & Conditions, assuring users of our commitment to transparent and fair rules.