UX Audit Services

Become a client

At Lazarev, we are committed to delving deeper. Our approach extends beyond surface-level assessments and business-centric interface evaluations. We strive to uncover the 'why' behind previous design decisions of your digital product, revealing the underlying behavioral patterns to enhance user satisfaction.

  1. Our UX/UI audit services are aimed at enhancing your business metrics, creating not only information architecture but also new revenue streams and greater customer retention.
  2. Our ultimate mission revolves around fixing usability issues and turning poor user experience into engaging user journeys.
  3. Before curating a list of transformation-oriented recommendations, we strive to learn the essential 'why' behind your prior design choices, and discern the patterns within your existing user base.
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$500M+
in funding secured
for our clients
/ 02
120+
Awards backing

our excellence
/ 03
2015
Founded, 9 years
of experience
/ 04
San Francisco
Based in heart of AI
/ 05
All-in-One Solution
From user-research to scalable design systems
we’ve got you covered
Among our clients:
Awards
& Recognition

Our team’s work was honored with most of the world-known trophies

120+
Awards won all time
CSS Design
Website of the year
Awwwards
Agency of the year nominee
The Webby Awards
The FWA
Awwwards
Red Dot Awards
Behance
the drum awards

When the time comes, we methodically evaluate your existing product, dissect the market landscape, and dive deep into technological exploration.

Choosing the Ideal Time for UX Audit Services

The right time for a user experience audit can vary depending on the specific circumstances of a product or business. At Lazarev., we offer UX/UI audit services to different businesses at different stages of their growth.

Post-Launch

After your product, platform, or website has been live for some time, it's important to conduct a UX audit and gather user feedback and data on actual user interactions. It helps to deliver better value to your target audience while improving your product's scalability.

Product Upgrade

A thorough UX audit before upgrading your product uncovers what works, what needs change, and how to implement improvements smoothly for existing users.

Performance Dips

If you notice a decline in user engagement, increased bounce rates, or a drop in conversion rates, a user experience audit can help identify the source of the problem. At Lazarev., we not only identify weak spots but also improve them.

Integration of New Technologies

When integrating new features or technologies, such as AI, ML, AR/VR, or loT, a UX audit guides the seamless integration, ensuring maximum value to the users while maintaining familiarity and ease of use.

Case studies

UX/UI Audit Agency: Our Portfolio

Having audited B2B software, e-commerce marketplaces, B2C mobile apps, and more, we've forged an impeccable track record in UX design across a multitude of industries. This experience empowers us to subject your product to a rigorous evaluation against a backdrop of best practices and industry standards during our comprehensive UX/UI audit services.

UX Audit services

Despite our extensive experience, our journey begins with a profound exploration of your digital product. We strive to comprehend your target audience, align with your business objectives, and pinpoint the unique intricacies of your product. Once we have a clear understanding of your digital solution, we initiate the rigorous UX evaluation process.

Web App UX Audit

Throughout the audit, we focus on business objectives, legal compliance, and content strategy, ensuring that your web UX not only delights users but also safeguards their data and complies with industry standards. Also, we evaluate navigation and page load speeds as key aspects of a smooth user experience.

A laptop showing a presentation screen that discusses the results of a UX audit for a web app

Mobile App UX Audit

During Mobile UX audit service, we meticulously assess device compatibility, performance, intuitiveness, and accessibility. We test navigation and information architecture for logical organization, including search functionality efficiency. After we gained a deep understanding of your product's aspects in a mobile environment, we developed specific design solutions to improve mobile UX.

A laptop showing a presentation screen that discusses the results of a UX audit for a mobile app

SaaS UX Audit

Within our SaaS UX/UI audit services, we focus on user onboarding, usability, and functionality. Also, we assess scalability, integration capabilities, and compliance. Our emphasis on cost transparency and user engagement strategies ensures a friendly user experience, supported by ongoing feedback.

A laptop showing a presentation screen that discusses the results of a UX audit for a SaaS app

Clients Talk About Our UX Audit Services

Embarking on UX audits, we compose a team of researchers, designers, and business analysts, each going the extra mile to bring measurable results to clients. So we let clients share their experience of working with us.

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“Through a detailed understanding of the client’s platform, Lazarev. was able to create a clean and intuitive UI/UX design that ticked all the boxes. The team was receptive to all requirements and requests and adapted well to timeline changes. They produced accurate mockups at every iterative stage.”

Tommy Duek
Founder of Teachchain 
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“Lazarev. fostered a positive engagement by delivering a navigable site that allowed users to absorb information quickly. The team led a thoughtful, efficient workflow that was always prepared for meetings.”

Boyd Hobbs
President & Owner, NODO Film Systems

Conducting UX Audits Across Different Fields

At Lazarev., we kick off every redesign project with a thorough UX audit, regardless of industry. Our UX audit findings serve as the compass that guides us in charting an effective redesign strategy. With that in mind, our commitment to excellence shines through as we apply our specialized UX expertise to any sector we work in.

Forging AI Solutions with the UX Audit service

We identify touch points for Al integration to make the user interface more simple, straightforward, and effortless.

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Who We Are
and Why Us

Since 2015, Lazarev.agency has been charting new territories in the world of digital design. As a premier design systems agency, we’ve delivered over 600 projects across diverse industries, earning recognition through 120+ design awards. Our team of UX strategists, UI/UX experts, product designers, and business analysts brings a wealth of experience to every challenge.

Our journey as design system consultants has taught us that true excellence lies in creating scalable, unified design frameworks. We've refined our approach to deliver design systems that transform scattered design assets into powerful, organized systems. Whether for ambitious startups or established enterprises, we build foundations that scale, enabling faster product development, seamless team collaboration, and consistent user experiences across all touchpoints. Through systematic organization and clear documentation, we help companies evolve from fragmented designs to unified, efficient design operations.

9+ years
Of experience
in UI/UX design
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120+
International industry awards
/ 02
600+
Successful
projects completed
/ 03

At Lazarev.agency, we see ourselves not just as service providers, but as partners invested in your success. Whether you’re a startup aiming for Series A funding or an enterprise looking to scale, our expertise in design systems is your springboard to achieving even your most ambitious goals.

What truly sets our design system consulting apart is our unwavering focus on your business objectives. We don’t just create interfaces; we craft comprehensive design systems that serve as a foundation for sustainable growth and user satisfaction. With nine years of experience under our belt, we’ve learned that effective product design is as much about driving business outcomes as it is about visual appeal.

Our Process Of Conducting UX Study

Our UX audit agency helps revitalize your brand's digital experience. We dig up hidden business reasons causing the need to change, analyze product metrics in depth, uncover user experience problems, and develop targeted solutions.

We continuously resort to the data-driven framework to redesign wisely & systematically.

01

Strategy Workshops

We hold visioning sessions and digital product discovery workshops with stakeholders to surface the business reasons and intentions behind the redesign. Specifically, we look to reveal some critical aspects of your product like the strengths and weaknesses, growth curve, users' pain points, etc.

02

User Observations

We examine the performance of previous solutions with Hotjar / Google Analytics and reveal the stumbling block. This brings us to the heart of user preconceptions, motivations, and intentions.

03

Design Evaluation

During the usability audit, we identify the key product metrics within the redesign. Then we evaluate the digital experience according to UX heuristic principles and industry standards.

04

Mobile UX Audit

Realizing the paramount significance of mobile design, we meticulously assess the responsiveness and user experience of your solutions on mobile devices.

05

Improvement Action Plans

As we harness the power of UX analysis, we don't stop at data collection. We craft a robust product vision and curate a comprehensive list of recommendations to propel your product toward remarkable improvement.

Have a project in mind?

book a call

Share your project idea with us! Should the partnership vibe not align, we're glad to furnish you with valuable insights that could prove beneficial.

Frequently Asked
Questions

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Why not just skip the UX audit?

Sure, you can bypass a UX/UI audit, but be cautious about the outcomes. Skipping this step means diving into redesign blindly, which isn't the best approach for achieving your business goals and user satisfaction.

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How do you use the audit results in the design process?

We take the findings from UX design audits to reshape your product, delivering added value to both your audience and your business. It's the primary reason we embark on this journey. Our team harnesses these insights to craft an enhanced product vision, a strategic roadmap, and a refined UX direction.

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What does a UX audit report comprise?

It's a comprehensive document, often presented in a visually engaging format, that encapsulates all the discoveries made during the UX audit. Inside, you'll find interface screens highlighting problem areas, detailed descriptions of the issues, and practical recommendations for improvement, complete with examples.

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Do you do usability testing during a UX audit?

While usability testing is essential for assessing how users interact with your interface, it's not typically part of the UX audit process. However, it is closely connected since usability testing helps validate design recommendations based on the findings of the user interface audit.

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How much does a UX Audit cost?

The investment for UX design audit services can vary based on your product and desired outcomes. In general, you can expect a UX/UI audit to cost between $2,000 and $8,000, with a typical timeline of 2 to 4 weeks. Keep in mind that the complexity of your project often influences both the duration and cost of the audit. As the project intricacy increases, so does the time and investment required.

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Does UX audit serve to increase user satisfaction?

The answer is yes. A user experience audit service helps identify usability issues, bottlenecks, and pain points in the user journey. By addressing these issues, you can make the better user experience, reducing their frustration.

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