UX Audit Services
Lazarev, a UX audit agency, specializes in providing comprehensive UX audits for a diverse range of digital products, experiences, platforms, and more across various industries.
a client
At Lazarev, we are committed to delving deeper. Our approach extends beyond surface-level assessments and business-centric interface evaluations. We strive to uncover the 'why' behind previous design decisions of your digital product, revealing the underlying behavioral patterns to enhance user satisfaction.
- Our UX/UI audit services are aimed at enhancing your business metrics, creating not only information architecture but also new revenue streams and greater customer retention.
- Our ultimate mission revolves around fixing usability issues and turning poor user experience into engaging user journeys.
- Before curating a list of transformation-oriented recommendations, we strive to learn the essential 'why' behind your prior design choices, and discern the patterns within your existing user base.
UX/UI Audit Agency: Our Portfolio
Having audited B2B software, e-commerce marketplaces, B2C mobile apps, and more, we've forged an impeccable track record in UX design across a multitude of industries. This experience empowers us to subject your product to a rigorous evaluation against a backdrop of best practices and industry standards during our comprehensive UX/UI audit services.
UX Audit services
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Conducting UX Audits Across Different Fields
At Lazarev., we kick off every redesign project with a thorough UX audit, regardless of industry. Our UX audit findings serve as the compass that guides us in charting an effective redesign strategy. With that in mind, our commitment to excellence shines through as we apply our specialized UX expertise to any sector we work in.
🔥 AI & Machine Learning
UX audit helps identify the best touch points to integrate Al and simplify the interface. AI integrations ensure personalized recommendations, predictive analytics, natural language processing, and more.
FinTech
We dive deep into your financial solution to uncover trust issues or obstacles hindering your users. Armed with insights gathered from UX audits, we revamp your product to build a financial technology platform that's not only secure and reliable but also scalable.
Web3 & Blockchain
Our UX audit of decentralized systems allows us to comprehend user interactions within your Web3 solutions in the best possible way. It serves as the roadmap for creating fluid interfaces that not only ensure trust but also empower broader participation in the decentralized ecosystem.
Real Estate
Our goal is to craft an intuitive user interface that simplifies PropTech operations and research, enhances property management, streamlines building processes, and encompasses all aspects of the Real Estate realm.
E-commerce
UX audit allows to identify conversion barriers, like complex checkout processes or confusing catalog pages. It suggests UX improvements to lower bounce rates and increase sales. The UX/UI audit report also assesses the quality, relevance, and clarity of content, ensuring it improves conversion rates.
Our Process Of Conducting UX Study
Our UX audit agency helps revitalize your brand's digital experience. We dig up hidden business reasons causing the need to change, analyze product metrics in depth, uncover user experience problems, and develop targeted solutions.
We continuously resort to the data-driven framework to redesign wisely & systematically.
Strategy Workshops
We hold visioning sessions and digital product discovery workshops with stakeholders to surface the business reasons and intentions behind the redesign. Specifically, we look to reveal some critical aspects of your product like the strengths and weaknesses, growth curve, users' pain points, etc.
User Observations
We examine the performance of previous solutions with Hotjar / Google Analytics and reveal the stumbling block. This brings us to the heart of user preconceptions, motivations, and intentions.
Design Evaluation
During the usability audit, we identify the key product metrics within the redesign. Then we evaluate the digital experience according to UX heuristic principles and industry standards.
Mobile UX Audit
Realizing the paramount significance of mobile design, we meticulously assess the responsiveness and user experience of your solutions on mobile devices.
Improvement Action Plans
As we harness the power of UX analysis, we don't stop at data collection. We craft a robust product vision and curate a comprehensive list of recommendations to propel your product toward remarkable improvement.
When the time comes, we methodically evaluate your existing product, dissect the market landscape, and dive deep into technological exploration.
Choosing the Ideal Time for UX Audit Services
The right time for a user experience audit can vary depending on the specific circumstances of a product or business. At Lazarev., we offer UX/UI audit services to different businesses at different stages of their growth.
Post-Launch
After your product, platform, or website has been live for some time, it's important to conduct a UX audit and gather user feedback and data on actual user interactions. It helps to deliver better value to your target audience while improving your product's scalability.
Product Upgrade
A thorough UX audit before upgrading your product uncovers what works, what needs change, and how to implement improvements smoothly for existing users.
Performance Dips
If you notice a decline in user engagement, increased bounce rates, or a drop in conversion rates, a user experience audit can help identify the source of the problem. At Lazarev., we not only identify weak spots but also improve them.
Integration of New Technologies
When integrating new features or technologies, such as AI, ML, AR/VR, or loT, a UX audit guides the seamless integration, ensuring maximum value to the users while maintaining familiarity and ease of use.
Clients Talk About Our UX Audit Services
Embarking on UX audits, we compose a team of researchers, designers, and business analysts, each going the extra mile to bring measurable results to clients. So we let clients share their experience of working with us.
“Through a detailed understanding of the client’s platform, Lazarev. was able to create a clean and intuitive UI/UX design that ticked all the boxes. The team was receptive to all requirements and requests and adapted well to timeline changes. They produced accurate mockups at every iterative stage.”
“Lazarev. fostered a positive engagement by delivering a navigable site that allowed users to absorb information quickly. The team led a thoughtful, efficient workflow that was always prepared for meetings.”
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Learn the latest about UX audit
At Lazarev, we're excited to share invaluable insights gained from our UX reviews. We offer tips and insider knowledge on how to assess interfaces for maximum value from your analysis. Join us in the pursuit of UX excellence.
Frequently Asked
Questions
At Lazarev., we bring our extensive expertise in UX Audit and user experience to the forefront. We are enthusiastic about sharing valuable insights and being readily available to answer any questions, all with the aim of elevating your digital products and services to provide exceptional user experiences.
Why not just skip the UX audit?
Sure, you can bypass a UX/UI audit, but be cautious about the outcomes. Skipping this step means diving into redesign blindly, which isn't the best approach for achieving your business goals and user satisfaction.
How do you use the audit results in the design process?
We take the findings from UX design audits to reshape your product, delivering added value to both your audience and your business. It's the primary reason we embark on this journey. Our team harnesses these insights to craft an enhanced product vision, a strategic roadmap, and a refined UX direction.
What does a UX audit report comprise?
It's a comprehensive document, often presented in a visually engaging format, that encapsulates all the discoveries made during the UX audit. Inside, you'll find interface screens highlighting problem areas, detailed descriptions of the issues, and practical recommendations for improvement, complete with examples.
Do you do usability testing during a UX audit?
While usability testing is essential for assessing how users interact with your interface, it's not typically part of the UX audit process. However, it is closely connected since usability testing helps validate design recommendations based on the findings of the user interface audit.
How much does a UX Audit cost?
The investment for UX design audit services can vary based on your product and desired outcomes. In general, you can expect a UX/UI audit to cost between $2,000 and $8,000, with a typical timeline of 2 to 4 weeks. Keep in mind that the complexity of your project often influences both the duration and cost of the audit. As the project intricacy increases, so does the time and investment required.
Does UX audit serve to increase user satisfaction?
The answer is yes. A user experience audit service helps identify usability issues, bottlenecks, and pain points in the user journey. By addressing these issues, you can make the better user experience, reducing their frustration.
Responsive Web Design
Boost your UX metrics by delivering a seamless experience across all devices your customers use to visit your website.